IT HARDWARE · DEVICE AS A SERVICE
Device as a Service
(DaaS)
Laptops, desktops and IT hardware for your business, on one predictable monthly cost.
DaaS is a way to equip your team with the hardware they need without buying it outright. XOS sources the devices, configures them, delivers them ready to use, and manages them for the length of your agreement, an authorised Lenovo partner, also supplying HP, Dell and Samsung hardware, for UK businesses and schools.
Authorised Lenovo partner • 12–60 month terms • UK-wide delivery and support
Most quotes turned around the same working day
WHAT IT MEANS
What is Device as a Service?
DaaS bundles the things you'd otherwise have to manage separately when you buy hardware outright: procurement, configuration, warranty, ongoing support and end-of-life disposal, into a single monthly cost per device. You're not just renting a laptop, you're getting a managed service built around it. No large capital outlay when you need to refresh your fleet, a fixed cost you can plan around, and a clear upgrade path built in from day one.
It works differently to buying outright and differently to a basic hire agreement too. Buying outright ties up cash and leaves you responsible for everything from warranty claims to disposal. A basic hire agreement usually covers the device and nothing else. DaaS from XOS covers the hardware, the setup, the support and the exit, all under one agreement.
WHAT'S BUNDLED IN WITH
Procurement
Configuration
Warranty
Ongoing support
End-of-life disposal
ONE PREDICTABLE MONTHLY COST
THE PROCESS
How it works
3
Warranty management
Every device covered under manufacturer warranty for the full term, with proactive monitoring to catch issues early.
4
Hardware buyback
At the end of your lease or device lifecycle, a secure hardware buyback service is available.
5
Lifecycle planning
We plan your full technology lifecycle, so devices refresh at the right time and teams stay current.
THE DECISION
DaaS compared with buying or standard leasing
BUYING OUTRIGHT
A large upfront cost, and you take on every risk after that: repairs, replacement, disposal. Works if you plan to keep hardware a long time and have capital to spare, but ties up cash that could be used elsewhere.
DAAS FROM XOS
The monthly cost includes the hardware, the support, and a refresh built into the agreement, so your team stays on current equipment and you're never facing a sudden capital spend to catch up.
STANDARD LEASE
Spreads the cost, which helps cash flow, but usually stops there. You're often still responsible for support, and hardware just gets returned at the end with no plan for what replaces it.
RECOMMENDED
WHAT IT MEANS
What is Device as a Service?
Before recommending anything, we review your current device estate and how your teams actually use their equipment, no charge and no obligation.
The audit happens before you're quoted, not after. We look at your existing devices, walk through how each team actually works, and map that against the specification tiers your business needs, so you're not overpaying for power nobody needs or underspending on the roles that need it most. You get a written recommendation, not a sales pitch, with no obligation to proceed.
WHAT WE LOOK AT, FOR EVERY ROLE
• Daily tasks
• Usage
• Mobility
• Security
Shared-use roles
Fast shared logins
Everyday professional roles
Reliable performance
Mobile & remote roles
Portability & battery life
ⓘ Illustrative, every role is matched individually during your free audit.
AT THE END OF YOUR TERM
Your options, your call
When your agreement ends, you choose what happens next. Nothing rolls over automatically.
1
Refresh
Upgrade to new devices on a fresh agreement, so your team moves straight onto current hardware.
2
Extend
Keep your existing devices for a further period if they're still doing the job.
3
Return
Hand devices back. We handle secure data wiping and responsible disposal or remarketing, with buyback available where applicable.
WHY XOS
Benefits
No upfront cost
Genuine devices, manufacturer-backed warranties, and access to the full Lenovo commercial range
Fixed monthly costs
What we quote is what you pay. No administration fees, no surprise charges at end of term.
Scales with your business
XOS work with NHS trusts, law firms, schools and automotive groups.
Always current hardware
You will always speak to someone who knows your account. No call centres, no ticket queues.
Support included
Devices delivered to any UK address, pre-configured to your specification where required.
Responsible end-of-life
Agreements run 12 to 60 months. At the end, you can choose to upgrade or possibly extend.
INDUSTRY SECTORS
Who it's for
Healthcare
Reliable devices for clinical and admin teams.
Automotive
Fleet-scale hardware across multiple sites.
Professional Services
Reliable, scalable hardware for growing teams.
HARDWARE BRANDS
Lenovo, HP, Dell, Samsung and more.
We work with all major hardware manufacturers to fit each business's needs. The ThinkPad range has a strong track record in demanding professional environments, and we draw on HP, Dell and Samsung where a specific requirement calls for it.
Popular ranges: ThinkPad, ThinkCentre & ThinkStation · HP EliteBook & ProDesk · Dell Latitude & OptiPlex · Samsung Galaxy Book & monitors
Frequently asked questions
CLIENT TESTIMONIALS
What Our Clients Say
“XOS offered a fantastic service from start to finish, they offered us the right machines for our company needs and the installation process was seamless. Highly recommend the team at XOS.”
Alison Baillie
Peter Ward Homes
"From the first negotiations with Jeremy to the installation and set up with Chris & Marie everything was handled professionally, ensuring a daunting project was delivered seamlessly."
Neil Morgan
Motor Depot Ltd
"I would like to thank the guys at XOS for making the transition from our current supplier seamless. An absolute pleasure to deal with.
Highly recommend XOS."
Stephen Lancashire
Geoff Ricketts Freight Ltd