Can small businesses use Device as a Service?

Yes. DaaS is particularly well suited to smaller businesses that do not have a large IT team or budget for big upfront hardware purchases. Because costs are spread across a monthly payment, it is easier to plan around and scale as your headcount changes. Whether you need two laptops or twenty, the model works the same way.

What types of devices can be included in a DaaS agreement?

Most DaaS agreements cover laptops and desktop computers, but can also include monitors, tablets, and peripherals. If your business relies on specific hardware, it is worth discussing your requirements with XOS upfront so the agreement is built around what you actually need.

How long is a typical Device as a Service contract?

Most agreements run for two to four years. At the end of the term, devices are returned and replaced with up-to-date hardware, keeping your team on equipment that is within its supported lifecycle. Some providers offer flexibility around contract length, which can be useful if your business is growing or your needs are likely to change.

IT HARDWARE · DEVICE AS A SERVICE

Device as a Service
(DaaS)

Laptops, desktops and IT hardware for your business, on one predictable monthly cost.

DaaS is a way to equip your team with the hardware they need without buying it outright. XOS sources the devices, configures them, delivers them ready to use, and manages them for the length of your agreement, an authorised Lenovo partner, also supplying HP, Dell and Samsung hardware, for UK businesses and schools.

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Authorised Lenovo partner • 12–60 month terms • UK-wide delivery and support

Most quotes turned around the same working day

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WHAT IT MEANS

What is Device as a Service?

DaaS bundles the things you'd otherwise have to manage separately when you buy hardware outright: procurement, configuration, warranty, ongoing support and end-of-life disposal, into a single monthly cost per device. You're not just renting a laptop, you're getting a managed service built around it. No large capital outlay when you need to refresh your fleet, a fixed cost you can plan around, and a clear upgrade path built in from day one.

It works differently to buying outright and differently to a basic hire agreement too. Buying outright ties up cash and leaves you responsible for everything from warranty claims to disposal. A basic hire agreement usually covers the device and nothing else. DaaS from XOS covers the hardware, the setup, the support and the exit, all under one agreement.

WHAT'S BUNDLED IN WITH

Procurement

Configuration

Warranty

Ongoing support

End-of-life disposal

ONE PREDICTABLE MONTHLY COST

THE PROCESS

How it works

1 Device procurement

Laptops, desktops, tablets and accessories from Lenovo, HP, Dell and Samsung, matched to your requirements and budget.

2 Deployment & imaging

Devices arrive pre-configured and ready to use, with zero-touch deployment scalable across any number of sites.

3 Warranty management

Every device covered under manufacturer warranty for the full term, with proactive monitoring to catch issues early.

4 Hardware buyback

At the end of your lease or device lifecycle, a secure hardware buyback service is available.

5 Lifecycle planning

We plan your full technology lifecycle, so devices refresh at the right time and teams stay current.

Frequently asked questions

A DaaS package from XOS typically bundles the hardware itself, delivery and setup, ongoing support, and end-of-life collection and disposal into a single monthly cost. The idea is that you are not just renting a device, you are getting a managed service around it. This removes the hidden costs that often come with buying hardware outright, such as repair bills, disposal fees, and the internal time spent managing refreshes.

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