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Managed Print Services for Schools: The Complete Guide for 2026

  • 16 hours ago
  • 11 min read


Whether you're a school business manager trying to get a grip on print costs, an IT coordinator drowning in support tickets about jammed printers, or a headteacher wondering why your print budget seems to disappear every year, this guide is for you.

At XOS, we've worked with schools of all sizes across the Lincolnshire, Humber region and whole of the UK for nearly 20 years. From nurseries and primary schools through to secondary schools and large multi-academy trusts, we've seen every print challenge there is. This guide covers everything you need to know about managed print services for schools, cloud vs on-premise print management, and why ditching the desktop printer cupboard full of random cartridges is one of the best decisions your school can make.


What Is Managed Print Services for Schools?


Managed print services (MPS) is a contracted solution where a specialist provider, like XOS, takes full responsibility for your school's print service. That means everything needed to keep your devices running and your staff printing: service, support, parts, labour, and consumables, all inclusive and managed for you.

The hardware, whether purchased outright or leased is separate, but everything else is taken care of: service, support, parts, labour, and consumables are all covered under a single cost per page, commonly called a cost per copy or CPC. Rather than ordering your own toner, calling different engineers when things break, and trying to work out what you're actually spending each month, it all becomes simple and predictable.

For schools, this is transformative. Print costs become predictable. Support becomes someone else's problem. And your staff can get on with teaching and administration instead of arguing with a paper jam.



Why Schools Struggle With Print (And How MPS Fixes It)


Unreliable Equipment at the Worst Possible Times


Ask any school administrator what their biggest print nightmare is and they'll tell you: the photocopier breaking down at 8am during SATs week, on the day of a parents' evening, or just as the Christmas production programmes need printing.

Managed print services include proactive maintenance and fast engineer response times. With XOS, our engineers are based locally to your location, which means we're not sending someone from three counties away when you need help quickly.


No Visibility on What You're Actually Spending


Most schools have no real idea what they spend on printing. There's the lease or purchase cost of the main photocopier, then desktop printers dotted around the school each consuming different cartridges, plus the ad hoc Amazon orders when someone runs out of ink mid-term. It adds up, and it's almost impossible to track.

MPS consolidates everything. You get a single monthly or quarterly cost and full reporting on print volumes across the school. Many schools are genuinely shocked when they see the data, and most find significant savings once they have visibility.



IT Teams Babysitting Printers


School IT support staff have enough on their plates. Managing printer drivers, dealing with connectivity issues, troubleshooting why a specific member of staff can't print from their laptop, it all adds up to a significant hidden cost in IT time.

A good managed print solution dramatically reduces the IT overhead. Devices are monitored remotely, software is managed centrally, and most issues are resolved without your IT team needing to get involved at all.


Safeguarding and Data Compliance


Schools handle sensitive data, pupil records, SEN information, safeguarding documents, staff HR files. Printing that data on shared devices without access controls in place is a compliance risk.

Modern print management software allows schools to implement secure print release, meaning documents only print when the right member of staff authenticates at the device. No more confidential documents sitting in the output tray for anyone to pick up.


Photocopiers for Schools: What to Look For

Not all photocopiers are created equal. Here's what matters most when choosing devices for a school environment.


Reliability and Duty Cycle


Schools are heavy print environments. A device that's designed for a small office won't cope with the demands of a busy secondary school or a large primary. Look for devices with high monthly duty cycles and a proven track record in education.

Xerox & Lexmark multi-function devices, which XOS supplies and supports, are built for exactly this kind of high-volume, demanding environment.


Speed


When 30 worksheets need to go out before a lesson starts, a slow photocopier creates real problems. For most primary schools, a device producing 30 to 45 pages per minute is adequate. Larger secondary schools and MATs often benefit from 55 pages per minute and above.


Multi-Function Capability


Modern school photocopiers aren't just copiers. They scan, print, and email. A good multi-function device (MFD) replaces several pieces of equipment and reduces complexity across the school.

Scan to email, scan to folder, and scan to cloud are all standard features that streamline administrative workflows, from digitising pupil records to routing documents directly to staff inboxes.


Mobile and Wireless Printing


Teachers and support staff work from laptops, tablets, and smartphones. Your print solution needs to support wireless and mobile printing without requiring IT to manually configure every device. Solutions like Xerox's ConnectKey technology make this straightforward.


Ease of Use


A touchscreen interface that staff can actually use without training is essential. Overly complex devices create frustration and mean staff resort to workarounds, like emailing documents to themselves and printing from a personal device.


Cloud Print Management vs On-Premise: What's Right for Your School?


This is one of the biggest decisions schools face when upgrading their print infrastructure, and it's worth understanding the difference properly.


On-Premise Print Management: PaperCut


PaperCut is the dominant print management solution in UK education and has been for many years. It's a powerful, mature platform that gives schools granular control over who prints what, when, and how much.

How it works: PaperCut is installed on a server within your school network. It monitors all print activity, enforces print policies (such as defaulting to black and white or double-sided), manages print quotas for pupils and staff, and provides detailed reporting.


The case for PaperCut:

  • Extremely feature-rich and well proven in schools

  • Works entirely on your local network, no reliance on internet connectivity

  • Highly configurable with rules and policies

  • Strong integration with school MIS systems and Active Directory

  • Popular with larger secondary schools and MATs who need sophisticated control


The downsides:

  • Requires a server to run on, which means hardware costs, IT overhead to maintain it, and a dependency on that server staying healthy

  • Updates and maintenance need IT resource

  • For smaller schools, the complexity can be more than is needed

  • Licensing costs can be significant for larger deployments


Cloud Print Management: Printix


Printix is a newer, cloud-native print management platform that has grown significantly in popularity as schools have moved to Microsoft 365 and Google Workspace.

How it works: Rather than running on a local server, Printix operates entirely in the cloud. Devices connect to the Printix platform via a lightweight agent, and print management happens without any on-site server infrastructure.


The case for Printix:

  • No server required, removes a significant IT overhead

  • Perfect for schools already using Microsoft 365 or Google Workspace

  • Easy to deploy and manage remotely

  • Automatic updates with no IT intervention

  • Much simpler for smaller schools who don't need the complexity of PaperCut

  • Works well in multi-site MAT environments where central management across schools is needed


The downsides:

  • Relies on internet connectivity, though this is rarely an issue in modern school networks

  • Less feature rich than PaperCut at the higher end

  • Subscription based pricing model


Which Should Your School Choose?


As a general guide:

  • Nurseries and small primaries, Printix or basic print management built into the MFD itself is usually more than sufficient

  • Larger primaries and mid-size secondaries — either platform works well; the choice often comes down to your existing IT infrastructure

  • Large secondaries and MATs, PaperCut's depth of features and MIS integration tends to make it the preferred choice, though Printix is increasingly viable for MATs standardised on Microsoft 365


At XOS we work with both platforms and will recommend the right solution based on your school's size, existing infrastructure, and specific needs.


The Hidden Cost Nobody Talks About: Desktop Printers and Cartridges


Here's something that comes up in almost every school we speak to.

Alongside the main photocopier, most schools have a collection of desktop inkjet or laser printers scattered around the building. The headteacher's office has one. The SENCo has one. There's one in the staff room, one in the finance office, sometimes even one in every classroom.

Each one uses different cartridges. Each one needs someone to notice when it's running low, order the right cartridge from Amazon or the local stationer, fit it correctly, and deal with the inevitable 'why is it printing streaky' conversation a week later.

This is an enormous hidden cost, not just in cartridge spend, but in staff time, IT time, and the sheer frustration of managing it.

Managed print services replaces this chaos with a single, unified solution. Toner is supplied and delivered automatically when devices report low levels. There are no emergency cartridge orders, no mismatched supplies, and no desktop printer graveyards.

For most schools, consolidating desktop printers into a smaller number of strategically placed multi-function devices, combined with a proper print management solution, generates significant savings and removes a constant low-level administrative headache.


Photocopier Leasing for Schools: What You Need to Know


Most schools choose to lease their photocopiers rather than purchase outright, and for good reason. Leasing preserves capital, keeps equipment current, and spreads the cost across the budget in a predictable way.


Lease Terms


School photocopier leases typically run for 36, 48, or 60 months. Shorter terms mean higher monthly payments but more flexibility; longer terms reduce monthly costs but tie you in for longer.

At XOS we help schools choose the right term based on budget and usage patterns, and we're transparent about what happens at the end of the lease so there are no surprises.


What's Included in a Good School Print Contract?


A well-structured managed print contract for a school should include:

  • Hardware (photocopiers and MFDs)

  • All toner and consumable supplies

  • Maintenance visits

  • Engineer call-outs with fast response times

  • Print management software

  • Training for staff

  • Proactive monitoring and remote diagnostics


Multi-Academy Trusts: Special Considerations


MATs present unique challenges and opportunities when it comes to managed print services.


Centralised vs Devolved Management

Some MATs prefer a fully centralised approach, one contract, one supplier, consistent devices across all schools, central reporting and billing. Others prefer a federated model where individual schools have more autonomy.

XOS works with MATs across the Lincolnshire, Humber region and whole of the UK and can structure contracts to fit either model.


Consistency Across Sites


Standardising on the same device range across a MAT means staff who move between schools already know how to use the equipment. IT teams only need to support one type of hardware. Engineer visits are more efficient. The Xerox Altalink C8200 range has the same user interface, same supplies, same parts, same features. The only difference is the speed of print: C8235 (35 ppm), C8245 (45 ppm), C8255 (55 ppm), C8270 (70 ppm).


Central Reporting and Budget Control


A MAT finance director needs visibility across every school in the trust. Good print management software provides exactly this, centralised dashboards showing print volumes, costs, and usage patterns at school level and trust level.


The Environmental Case for Managed Print Services in Schools


Sustainability is no longer a box-ticking exercise for schools. Eco-committees, carbon reduction targets, and a genuine desire to model responsible behaviour for pupils mean that environmental impact is now a real consideration in procurement decisions, including print.

Managed print services makes a meaningful and demonstrable difference.


Fewer Devices, Less Energy, Less Waste


The typical school without a managed print strategy has a photocopier in the main reprographics area plus a collection of desktop printers scattered across the building. Each desktop printer draws power constantly, even in standby. Each one eventually becomes e-waste and inkjet printers in particular have a poor environmental record given the plastic cartridges, the frequency of replacement, and the energy-intensive manufacturing process.

Consolidating to a smaller number of modern, energy-efficient multi-function devices dramatically reduces both energy consumption and the volume of hardware ending up in landfill.


Duplex Printing as the Default


Paper costs have risen significantly in recent years and continue to put pressure on school budgets. For many school business managers, the cost of paper is no longer a minor line item, it's a meaningful and growing expense that deserves active management.

One of the simplest and most effective changes a print management solution makes is setting double-sided printing as the default for every device across the school. WRAP, the UK government-backed waste reduction organisation, estimates that around two thirds of paper waste in schools could be avoided altogether. Defaulting every device to double-sided printing is one of the most immediate and impactful steps a school can take toward that goal.

Most staff won't actively choose to print double-sided unless it's the path of least resistance. MPS makes it exactly that, and with paper costs where they are, the saving translates directly into meaningful budget relief.


Print Management Policies That Reduce Paper Consumption Further


Duplex printing is just the start. Print management software allows schools to layer additional policies on top, requiring confirmation before large print jobs are released, defaulting colour jobs to black and white unless colour is specifically requested, and implementing secure print release so documents only print when a staff member authenticates at the device.

Secure print release is particularly effective at cutting waste. It eliminates the print jobs that are sent in error, sent twice, or simply forgotten about by the time the person reaches the printer, all of which represent pure waste in paper, toner, and energy.

In our experience working with schools across Lincolnshire, the Humber region and whole of the UK for nearly 20 years, print is one of those costs that's easy to underestimate. Most schools have no clear picture of what they're actually spending across hardware, paper, toner, desktop printer cartridges, and IT support time and when we carry out a print audit, the true figure almost always surprises people. Introducing active print policies consistently brings that figure down, and the savings go straight back into school budgets where they're needed.


Toner Cartridge Recycling


Unlike inkjet cartridges which often end up in general waste, laser toner cartridges used in managed print environments are typically collected and recycled through manufacturer take-back schemes. Xerox operates one of the most established cartridge recycling programmes in the industry, with used cartridges remanufactured or responsibly recycled rather than sent to landfill.


Evidencing Your Environmental Commitment


For schools working toward eco-school status, developing a sustainability policy, or simply wanting to show pupils that environmental responsibility extends to how the school operates day to day managed print services gives you the data to back it up.

Print management software produces detailed reports on paper consumption, energy use, and print volumes over time. That's tangible evidence of reduction that can go into governors' reports, Ofsted self-evaluation documents, and school sustainability plans.

It's also a genuine conversation starter for eco-committees and PSHE lessons, responsible resource use made visible and measurable.


Why Schools Choose XOS


XOS has been working with schools across Lincolnshire, the Humber region and whole of the UK since 2007. In nearly 20 years we've built relationships with schools of every type and size from small village primaries and nurseries through to large secondary schools and multi-academy trusts.

We're an authorised Xerox partner, which means we supply market-leading hardware backed by local, responsive service. We're a smaller, agile business that enables us to act fast and decisively. We have engineers on the ground in Grimsby and Hull, and across the UK, and we take our school relationships seriously.

We supply and support Xerox multi-function devices alongside leading print management software including PaperCut and Printix, and we'll always recommend what's right for your school.

If you're a school in the Lincolnshire, Humber region or across the UK looking to review your print setup, get a handle on costs, or explore managed print services, we'd love to talk.


Frequently Asked Questions


How much does managed print services cost for a school?


Costs vary depending on the number of devices, your print volumes, and the services included. Most schools find that a properly structured MPS contract costs substantially less than what they're currently spending once all costs, hardware, toner, maintenance, IT time are properly accounted for. We provide transparent quotes based on your actual usage.


Can we keep our existing photocopiers?


In some cases yes, though it depends on the age and condition of the equipment. As part of our free print audit we'll assess your existing estate and give you an honest view of what's worth keeping and what would benefit from replacement.


What happens if our photocopier breaks down?


With XOS you get a fast local engineer response. We also monitor devices remotely, which means we often know there's an issue before you do and can act proactively.


Do you work with all sizes of school?


Yes. We've worked with nurseries, primaries, secondaries, and multi-academy trusts. We tailor our solutions to the size and budget of each school.


Is PaperCut or Printix better for our school?


It depends on your existing infrastructure, school size, and specific requirements. We work with both platforms and will recommend the right one for you after understanding your setup.


How long does it take to set up managed print services?


For most schools, the transition is smooth and quick. We plan installations to minimise disruption, often completing device swaps and software setup out of hours or during holiday periods.

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